Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when you use our online platform, an e-commerce site specializing in handmade cosmetics. Protecting your privacy and ensuring the security of your personal data is a priority for us. By accessing or using our site, you agree to the terms described in this policy.

Information We Collect
We collect information that you voluntarily provide when you register, place an order, subscribe to our newsletter, or communicate with us. This information includes your name, delivery address, billing address, email address, phone number, and payment details. Additionally, our site automatically collects technical information such as IP addresses, browser type, and browsing behavior to improve service quality.

Use of Personal Data
Your personal information is used primarily to:

• Process and fulfill orders
• Manage customer accounts
• Provide customer support
• Send transactional communications related to purchases and account activity
• Comply with legal obligations
• Improve our site and offer personalized services

We do not sell or rent your personal data to third parties. Your information may be shared with trusted service providers who support our business operations, such as payment processors, logistics providers, and IT services, under strict confidentiality agreements.

Legal Basis for Processing
We process your personal data based on:

• The necessity to perform contractual obligations (e.g., order fulfillment)
• Consent you provide when subscribing to newsletters or promotions
• Compliance with legal obligations
• Legitimate interests in improving our services and customer experience

Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance user experience, analyze site usage, and provide targeted advertising where permitted. You may control cookie preferences through your browser settings. Refusing cookies may limit certain functionalities.

Your Rights
Under applicable data protection laws, including the GDPR, you have the following rights regarding your personal data:

• The right to access and obtain a copy of your personal information
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data, subject to legal and contractual obligations
• The right to restrict or object to processing in certain circumstances
• The right to data portability
• The right to withdraw consent at any time where processing is based on consent

To exercise these rights or for any privacy-related inquiries, you may contact us by letter at our physical address.

Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

International Data Transfers
Personal data collected may be processed and stored in South Korea. If your data is transferred outside of South Korea, appropriate safeguards will be applied to ensure adequate data protection.

Children’s Privacy
Our site is not directed to individuals under the age of 14. We do not knowingly collect personal information from children under this age. If we become aware of such data, it will be deleted promptly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Continued use of our site after such changes constitutes acceptance of the updated policy.

Contact Information
For privacy concerns, please send correspondence to:
Handmade Cosmetics
City Centre Seoul
South Korea

Thank you for trusting our online platform for your handmade cosmetic needs. We are committed to protecting your privacy and providing a secure shopping experience.